Terms of Service

Last updated: April 23, 2026

These clauses define the specific limits of our service, capacity to act on your behalf as your agent, and our 5% contingency-fee payment model.

1. Limited Scope of Representation

The Firm’s representation is strictly limited to the recovery of IEEPA-based duties and associated statutory interest under 19 USC § 1505(b). This engagement does not include general customs compliance, non-IEEPA protests, or litigation before the Court of International Trade unless a separate, written retainer is executed.

2. Contingency Fee & “No Cost” Guarantee

Service is provided on a 5% contingency fee basis of the total value (principal plus interest) of refunds received by the Client. There is no minimum fee and no upfront costto the Client. Fees are deemed earned upon the issuance of a refund by U.S. Customs and Border Protection (CBP) to the Client’s bank account.

3. Client Obligations to Cooperate and Provide Data Necessary to Perform the Service

To effectuate the issuance of refunds to your account, the Client must maintain an active ACE Secure Data Portal account and have valid ACH Enrollment on file with the CBP Revenue Division; we offer different solutions for clients facing different circumstances, but, regardless of how we customize our delivery of the service to meet your needs, we will require temporary access to certain ACE user privileges and confidential data in order to administer CBP-mandated process on your behalf to render you eligible for and effectively facilitate the recovery of all refunds owed to you.

To that end, the Client acknowledges that the Firm acts as an “Administrative Agent” using specialized software, manual administration, and human oversight and review to process and utilize data provided by the Client or their Customs Broker.

Finally — to that end — the Client hereby releases us from, and agrees to indemnify us in full for, any direct or third-party civil claim against us related to acts or omissions prior to, during, or after performance of the service on behalf of the client and waives all present and future claims against us on the basis of or arising from the service agreement entered into by the parties.